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Managing Privacy Policy and Cookie Policy in TRUENDO CMP

Introduction#

The TRUENDO Consent Management Platform (CMP) provides an integrated standard Privacy Policy and an auto-generated, auto-updated Cookie Policy to help your website comply with data protection regulations like the GDPR. These policies are accessible through the Privacy Widget on your website and can be customized to fit your organization's needs.

This guide will walk you through how to activate the integrated Privacy Policy, access both policies within the Privacy Widget, add your own custom policies, and provide direct links to these policies on your website.

1. Activating the Integrated Privacy Policy#

Before your website visitors can access the auto-generated Privacy Policy, you need to activate it in the TRUENDO Console.

Steps:

  1. Log in to TRUENDO using your credentials.

  2. Select the Website:

    • At the top of the TRUENDO main window, click on the dropdown menu and select the website for which you wish to activate the Privacy Policy.

  3. Navigate to Banner Settings:

    • In the left-hand panel, click on Banner.

  4. Activate the Built-in Privacy Policy:

    • Scroll to the Built-in Privacy Policy section.
    • Toggle the switch to activate the integrated Privacy Policy.

  5. Save Changes:

    • Click on the Save button to apply the changes.
    Activate Privacy Policy

2. Accessing the Privacy Policy in the Privacy Widget#

Once activated, the Privacy Policy is accessible to your website visitors through the Privacy Widget.

Steps:

  1. Locate the Privacy Icon:

    • On your website, find the Privacy Icon typically located at the bottom left corner.

      Privacy Icon

  2. Open the Privacy Widget:

    • Click on the Privacy Icon to open the Privacy Widget.

  3. Access the Privacy Policy:

    • Click on the Menu Icon (three horizontal lines) at the top left corner of the widget.

      Menu Icon

    • Select Privacy Policy from the menu options.

      Privacy Policy Selection

The Cookie Policy provides detailed information about the cookies used on your website. It is auto-generated and updated by TRUENDO CMP based on the cookies detected during scans.

Accessing Cookie Details:

  1. Open the Privacy Widget:

    • Click on the Privacy Icon on your website.

  2. View Cookie Categories:

    • In the widget, you will see categories like Necessary, Statistics, Marketing, etc.

  3. Expand Cookie Categories:

    • Click on the dropdown arrow next to each category to expand it.

      Expand Cookie Categories

  4. View Individual Cookies:

    • Click on an individual cookie name to see detailed information such as:

      • Name
      • Provider
      • Purpose
      • Expiry
      Cookie Details

4. Adding Custom Policies#

If you prefer to use your own custom Privacy Policy or Cookie Policy, TRUENDO CMP allows you to link to them through the Banner Configuration.

Steps:

  1. Log in to TRUENDO and select your website.

  2. Navigate to Banner Settings:

    • Click on Banner in the left-hand panel.

  3. Configure Custom Policy Links:

    • In the Policy Links section, you can enter the URLs to your custom Privacy Policy and Cookie Policy.

      Custom Policies

  4. Save Changes:

    • Click on Save to apply the changes.

For easy access, you can provide direct links to the Privacy Policy and Cookie Manager on your website.

Steps:

  1. Construct the URL:

    • Use the following formats, replacing <example.com> with your website's URL:

      • Privacy Policy:

        https://example.com?truendo_open=privacy_policy

      • Cookie Manager (Cookie Policy):

        https://example.com?truendo_open=cookie_settings

  2. Add Links to Your Website:

    • Include these URLs as hyperlinks in your website's footer or wherever appropriate.

6. Conclusion#

By activating and managing the integrated Privacy Policy and Cookie Policy in TRUENDO CMP, you enhance transparency with your website visitors and maintain compliance with data protection regulations. Whether using TRUENDO's auto-generated policies or your custom ones, ensuring that these policies are accessible and up-to-date is crucial.

7. Support and Resources#

End of Guide

If you have any further questions or need assistance with managing your policies, please don't hesitate to reach out to TRUENDO Support or consult the resources provided.

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